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Error when listing. "The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy."
Article Number: 107 | Rating: 4/5 from 3 votes | Last Updated: Fri, Aug 19, 2011 at 12:03 PM
When attempting to upload an item to eBay you may receive the error message "The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy."
What causes this?
There are two reasons for this error message.
1. Account Restrictions
You may find that eBay have placed selling restrictions on your eBay account that prevent you from listing new items. You should have received a message in My eBay explaining the problem and what needs to be done in order to remove the restrictions.
In some cases you may have limits on your account or on certain categories and items. These limits are normally in place until you have provided certain information or established a positive selling history. Other reasons for account restrictions or limits include:
Further information on seller limits can be found using the links below.
Seller limits for eBay UK
New seller limits for eBay UK
Selling restrictions for ebay US
Selling limits for eBay US
2. Listing Policy Violation
eBay will analyse the text within the title and description of an item in order to determine that it follows the many sets of rules and policies that eBay have concerning listings. Various algorithms are used to search the text for several issues (profanity, illegal/banned products, fee avoidance, etc.). The item will not be allowed if eBay belive that it has violated a rule or policy.
Unfortunately eBay does not return any information as to the reasons behind the message and how to avoid the error. It can therefore be tricky in tracking down what in the item's title or description needs to be changed in order to list successfully. There is however some pointers listed below that should help.
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