|Home » Categories » Multiple Categories|
Error when listing. "The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy."
Article Number: 107 | Rating: 5/5 from 2 votes | Last Updated: Fri, Aug 19, 2011 at 12:03 PM
When attempting to upload an item to eBay you may receive the error message "The item cannot be listed or modified. The title and/or description may contain improper words, or the listing or seller may be in violation of eBay policy."
What causes this?
There are two reasons for this error message.
1. Account Restrictions
You may find that eBay have placed selling restrictions on your eBay account that prevent you from listing new items. You should have received a message in My eBay explaining the problem and what needs to be done in order to remove the restrictions.
In some cases you may have limits on your account or on certain categories and items. These limits are normally in place until you have provided certain information or established a positive selling history. Other reasons for account restrictions or limits include:
Further information on seller limits can be found using the links below.
Seller limits for eBay UK
New seller limits for eBay UK
Selling restrictions for ebay US
Selling limits for eBay US
2. Listing Policy Violation
eBay will analyse the text within the title and description of an item in order to determine that it follows the many sets of rules and policies that eBay have concerning listings. Various algorithms are used to search the text for several issues (profanity, illegal/banned products, fee avoidance, etc.). The item will not be allowed if eBay belive that it has violated a rule or policy.
Unfortunately eBay does not return any information as to the reasons behind the message and how to avoid the error. It can therefore be tricky in tracking down what in the item's title or description needs to be changed in order to list successfully. There is however some pointers listed below that should help.
There are no attachments for this article.
If I delete images from my hosting will it affect live listings upon eBay?
Viewed 2171 times since Thu, Apr 14, 2011
How to add PayPal Bill Me Later to your Frooition store.
Viewed 904 times since Fri, Aug 23, 2013
FAQ - Links in listings policy update
Viewed 2541 times since Tue, Aug 30, 2011
Importing unsold eBay items into Frooition
Viewed 3856 times since Fri, Nov 4, 2011
My eBay account was hacked and now I cannot list anything
Viewed 2941 times since Wed, May 4, 2011
How to remove Links from your eBay Listings using Bulk Revision
Viewed 5278 times since Tue, Aug 30, 2011
My Seller Tabs have not updated
Viewed 2739 times since Wed, Apr 13, 2011
How do I control which products appear within the cross promotional items section of my listing template?
Viewed 8119 times since Thu, Apr 14, 2011
Viewed 7058 times since Wed, Apr 20, 2011
Why do my item listings have a default photograph picture?
Viewed 2036 times since Fri, Apr 15, 2011