Home » Categories » Multiple Categories

What are the differences between the maintenance packages?

Free Bronze Silver Gold

Access to online video tutorials, KnowledgeBase, FAQ's, Getting Started Guide.

Support Request System Response Time

1-3 Business Days Guaranteed 1 Business Day Guaranteed 1 Business Day Guaranteed 1 Business Day

Priority support request response


(Level 3)

(Level 2)

(Level 1)

Included Design Extra credits each month

0 0 5 10

All customers who have not signed up for a maintenancepackage automatically get the free level of support.
New customers will get 1 month bronze support, free ofcharge, to help them get up and running as soon as possible!


The Free package gives users excellentfree support with a ticket response in 1-3 working day.

The Bronze package gives users extrapeace of mind with a priority guaranteed response within 1 working day.

The Silver Package gives a higher priority guaranteed response within 1 workingday as well as 5 Design extra credits to use every month (Saving 40% everysingle month!).

The Gold Package gives the highest priority guaranteed response within 1 workingday as well as 10 Design extra credits to use every month (Saving 40% everysingle month!).

Attachments Attachments
There are no attachments for this article.
Related Articles RSS Feed
How does Frooition know if my eBay listing is loaded on a desktop or a smartphone
Viewed 3978 times since Wed, Oct 1, 2014
How do I set/renew my token
Viewed 9076 times since Tue, Jun 21, 2011
My promotion boxes do not have any text
Viewed 5067 times since Tue, May 24, 2011
Getting started with Frooition - Store Categories
Viewed 6488 times since Wed, Nov 2, 2011
Importing product information from eBay
Viewed 1090 times since Fri, Jun 2, 2017
How long will it take for my design extra to be installed?
Viewed 4895 times since Fri, Feb 1, 2013
What listing information can I import and export?
Viewed 14013 times since Wed, Jun 8, 2011
I thought the subscriptions started at 20 GBP | 33 USD | 31 AU | 33 CAD
Viewed 2262 times since Fri, Feb 1, 2013
Why do you provide support via this knowledgebase and a ticket system? Why not via telephone?
Viewed 4953 times since Mon, Apr 18, 2011
Frooition Software Overview
Viewed 6804 times since Fri, Jun 10, 2011
Frooition ServicesSoftware LoginContact UsCopyright Frooition © 2010-2018