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  1. Linking your Accounts - Frooition:Launch package The following link contains instructions on how to link your eBay and Froo Apps accounts: Linking your accounts Please note that these instructions are intended for Frooition:Launch customers http://www.frooition.com/u... Read More
  2. How to access your Launch custom template - Frooition:Launch package The following link contains instructions on how to access your Launch custom template Accessing your Launch Custom template Please note that these instructions are intended for Frooition:Launch customers http://... Read More
  3. Opting into V3 - Frooition Launch package The following link contains instructions on how to opt into eBay's V3 store layout: Opting in to V3 Store layout Please note that these instructions are intended for Frooition:Launch customers ... Read More
  4. Adding your V3 header to your store - Frooition:Launch package The following link explains how to add your V3 header to your store: Adding V3 header Please note that these instructions are intended for Starter/Launch package customers http://www.frooition.com/uk/launch-ebay-d... Read More
  5. Do the support packages give me telephone support? No, all support needs to go through our integrated support request system; this is so we can keep a fair queuing system and prioritise the customers who pay for premium support. The integrated support request system also provides us with vital ac... Read More
  6. Do I need a maintenance package? No, the majority of customers will be fine with the free tier of support; however larger customers will have peace of mind with the higher levels of support and priority responses. Customers who make regular changes to their store will benefit from t... Read More
  7. What are the differences between the maintenance packages? Free Bronze Silver Gold Access to online video tutorials, KnowledgeBase, FAQ's, Getting Started Guide. Support Request System Response Time 1-3 Business Days Guaranteed 1 Bu... Read More
  8. How do I renew my subscription? Renewing your Frooition subscription is easy. Login to the Frooition software Click the account tab: Scroll to the required subscription panel: (Shop & Template is the subscription required to keep your eBay d... Read More
  9. Why does the Bundled Package have 4 separate subscriptions? The bundled package displays as 4 separate subscriptions to enable you complete freedom to upgrade and change your subscriptions as you see fit. ... Read More
  10. Why choose a subscription package over separate subscriptions? By choosing a subscription package and paying annually you can save 30% compared to buying each subscription separately. The subscription packages include:   Shop & Template Subscription Bulk Revision Subscription Image Hostin... Read More
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