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  1. Importing product information from eBay You can use the following method to import the listing information from your live eBay listings into Frooition to create profiles. NB the profiles are not linked to the live items. Go to the eBay tab in Frooition Expand the 'Active eBay I... Read More
  2. Creating an item description with template to add to eBay The easiest way to update your listings and ensure that your template code is not affected is to use a template profile from within your Frooition Account to generate new code for you. You can then use this code to update your live listing (subject ... Read More
  3. Updating Storefront promo Boxes (non-flash) From your Frooition account navigate to eBay > Storefront >eBay Promotion Boxes Click 'Edit/Preview' next to the box you wish to update You are the presented with the settings page for the box. ... Read More
  4. Why are eBay Removing Active content from listings? Why are eBay Removing Active content from listings? Below is a video of Shan Vosseller, eBay's senior director of product, explaining eBay's decision to stop the use of active content in listings. With the majority of eBa... Read More
  5. eBay Active Content Removal eBay have announced in Seller Release 16.1 that they are planning to remove active content from listings. Active content includes Flash, plugins and Javascript, it does not stop branded design or the content you currently have within your listings. ... Read More
  6. Adding your V3 header to your store - Frooition:Launch package The following link explains how to add your V3 header to your store: Adding V3 header Please note that these instructions are intended for Starter/Launch package customers Read More
  7. How to remove the play symbol from my store’s promo boxes If you are using Google's Chrome browser you may have noticed that your store's promotion boxes have been replaced with a play symbol. This is Chrome's "click-to-play" feature and means that certain plug-ins within the browser will ... Read More
  8. How to revert back to the standard eBay store layout To change your storefront layout from eBay's new V3 layout to the standard layout: 1. log into your eBay account. 2. Navigate to your storefront. 3. Click Revert to my old Store ... Read More
  9. Can I be notified of an eBay token expiration? The eBay token is the link between your Frooition account and your eBay account, the link is necessary so that dynamic content in your listing design can be delivered to your live eBay listings, without an active token some elements of your design ma... Read More
  10. Is it possible to view more statistics of my eBay activity other than desktop and mobile views? Due to the volume of data required to display these statistics we are currently not offering any further statistics beyond the split of views between desktop and smartphones. ... Read More
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